CommuteGraph.com/

Terms of Service

Last Updated: October 16, 2025

Please read these Terms of Service ("Terms") carefully before using CommuteGraph. By accessing or using our service, you agree to be bound by these Terms.

1. Service Description

CommuteGraph is a web-based service that visualizes how commute times vary with departure time using traffic-aware routing data from Google Routes API. The service provides:

  • Time window analysis of commute durations
  • Interactive visualizations and insights
  • Route preview maps
  • Historical traffic pattern analysis

2. Account Registration

To use CommuteGraph, you must:

  • Create an account using Google Sign-In (or Apple Sign-In where available)
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Be at least 13 years of age
  • Comply with all applicable laws and regulations

You are responsible for all activity that occurs under your account.

3. Credit System

3.1 Purchasing Credits

CommuteGraph operates on a credit-based system. Each commute analysis consumes 1 credit, regardless of the time window, date range, or complexity of the route. Current pricing and credit packages are displayed on our Pricing page.

3.2 Credit Packages

Credits are sold in packages at the prices listed on our Pricing page. All prices are in USD unless otherwise stated.

3.3 Non-Refundable

All credit purchases are final and non-refundable, except where required by law. Credits are deducted when you submit a commute analysis request, regardless of whether the request succeeds or fails.

3.4 Credit Expiration

Credits do not expire as long as your account remains active. If your account is inactive for more than 24 months, we reserve the right to expire unused credits.

3.5 Failed Searches

Credits are deducted when a search is submitted. If a search fails due to invalid addresses, service errors, or external API limitations, the credit has already been consumed and will not be refunded. We recommend verifying your addresses are correct before submitting an analysis.

4. Rate Limits and Fair Use

To ensure fair access for all users, we implement rate limits:

  • 20 commute analyses per hour per user
  • Restrictions on automated or bot-driven requests
  • Throttling during periods of high demand

Excessive use that impacts service availability for other users may result in account suspension.

5. Prohibited Uses

You agree not to:

  • Use the service for any illegal purpose
  • Attempt to bypass rate limits or access controls
  • Reverse engineer, decompile, or disassemble the service
  • Resell or redistribute data obtained from the service
  • Use automated tools to scrape or harvest data
  • Impersonate others or provide false information
  • Transmit viruses, malware, or malicious code
  • Interfere with or disrupt the service or servers
  • Violate any applicable laws or regulations

6. Data Accuracy and Limitations

6.1 Estimates Only

CommuteGraph provides traffic-aware route estimates based on third-party data (Google Routes API). These are estimates and predictions, not guarantees. Actual commute times may vary due to:

  • Weather conditions
  • Accidents or road closures
  • Construction or special events
  • Day-to-day traffic variations
  • Changes in traffic patterns over time

6.2 No Liability for Decisions

You acknowledge that CommuteGraph is a planning tool and should not be the sole factor in making important life decisions (e.g., accepting a job, purchasing a home). We are not responsible for any decisions made based on our data.

7. Intellectual Property

The CommuteGraph service, including its design, code, features, and content, is owned by CommuteGraph and protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the service for your personal, non-commercial use, subject to these Terms.

8. Service Availability

We strive to provide reliable service, but we do not guarantee:

  • Uninterrupted or error-free operation
  • That the service will meet your specific requirements
  • That defects will be corrected immediately
  • Availability of third-party services (Google Routes API, etc.)

We reserve the right to modify, suspend, or discontinue the service at any time with or without notice.

9. Account Termination

9.1 By You

You may request account termination at any time by contacting us through our Contact page. Unused credits will be forfeited upon account closure.

9.2 By Us

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will make reasonable efforts to notify you before termination.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMMUTEGRAPH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

12. Indemnification

You agree to indemnify and hold harmless CommuteGraph and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service or violation of these Terms.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

13.2 Arbitration

Any disputes arising from these Terms or your use of the service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us: